In writing business letters, when we don't know the name of whom we are writing to which words are better to use? Can we use "To whom it may concern"?
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asked Aug 14, 2013 at 6:54
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Yes, that is fine. However, it is very formal, for example with letters having to do with legal matters. Less formal and more typical is "Dear Sir or Madam:" (note the use of the colon; "To whom it may concern:" also should use one). If you know the title or job position of the individual to whom you are writing, you should use that: "Dear Judge:", "Dear Claims Adjustor:" and so on. Also, if the letter isn't about business, for example you are inviting the Claims Adjustor to a party, you would use a comma: "Dear Claims Adjustor," would be the style in this situation.
answered Aug 14, 2013 at 21:40
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