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Showing results for Search instead for Did you mean:on 09-12-2021 07:49
on 09-12-2021 07:49
Hi, when we returned from a meal out last night, her handset was locked in ODIN mode (SVB fail). I tried switching off, but it restarted itself and landed back at the same page. What can I do?
Message 1 of 4 9,221 Viewson 10-12-2021 09:25
on 10-12-2021 09:25
All you can try yourself next is a full factory reset, although that may not even work in this case.
Try it, but if it fails still, you'll need to send it in to Samsung to be reflashed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
on 09-12-2021 08:02
on 09-12-2021 08:02
SVB is a bootloader fail.
It means the phone has lost the information to startup properly.
First press and hold the volume down key and power button together and wait for a few minutes before your phone reboots itself.
Come back if this doesn't help as we made need a more invasive repair.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.